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Answered

Space between product and floor reflection

Caileen Sannan 4 months ago • updated by Vitaly Ovchinnikov 4 months ago 3

Hello-

I am having trouble closing the gap between the floor reflection and my product. As is, the gap is so great that the floor reflection does not appear in the image once rendered. Please see attached screen shot.

 

Thank you,

 

Caileen


Attachments:
2019-03-19 Floor Reflection Screen Shot.png

Answered

Hello Caileen,

The object looks lifted above the floor for me. Right click it, select Tools->Put On The Floor in the context menu to set it back on the ground.

You can control its position more precisely using gizmo and the transformation panel at the right: https://boxshot.com/boxshot/tutorials/basic/moving-shapes/

Let me know if it doesn't help.

Hello,

 

I have not yet received a response, really looking forward to resolving the issue I’ve run into.

 

Thank you!

 

Caileen 

+1

Please have a look the online version of this ticket if you don't get emails from us.