When doing a turntable animation the rendering does not include the pitch angle. Is there a XML job setting that can be added so the pitch angle is included.
Boxshot uses the current pitch angle by default, but you can adjust that at the very first step of the animation wizard. There is a "vertical range" section there that sets the range of angles. Set the angle you need there in both fields, or set a range and the number of steps to get a series of turns.
Let me know if it doesn't help. Please also provide the software version and the operating system you use.
The current pitch angle was 30 degress.
It always reset it to 0 when going through the preview. Making the vertical range 30 and 30 worked and solved the problem.
What is the Boxshot version you have?
Customer support service by UserEcho