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White background from the Koru Cloud?

jeno 8 months ago updated by Jaypeg 7 months ago 4 1 duplicate

If i upload a project to the Koru Cloud and embed the code, there is first always a grey background which disappears after a short while. Is it not possible to load the webgl with e.g. a white or transparent background from the Koru Cloud?

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Answer
Answered

Hello,

This is controlled by the HTML template and there is no way to specify such a template for the cloud export option. Consider hosting models on your own server in order to control all the output features.

Hope this helps.

Duplicates 1

Answer
Answered

Hello,

This is controlled by the HTML template and there is no way to specify such a template for the cloud export option. Consider hosting models on your own server in order to control all the output features.

Hope this helps.

Even if its a KORU Template? 

Yes, the cloud option does not support templates.

I agree that the background is annoying.  It forces a transition in the experience of the site.  You would think that not including the transition in the default loader would be a better solution.