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Answered

Conical Label -Windows - can NOT install

ChristiLockridge 4 months ago updated by Vitaly Ovchinnikov 4 months ago 3

Running Windows 10

I was able to download the software but when the install page opens and you select the edition of Illustrator you want to apply it, that is clicked but then there is no continue, install now or any way to move on from there. I wvwn moved my toolbar to the right side of the screen but still no help. I uninstalled and reinstalled but the issue persist. How in the world am i to install this software? 

Answered

It looks like your screen doesn't fit the whole window, there is a button at the bottom of the installer that does the job. You can right click the icon at the top left corner of the window, select "Move" there and use the arrow keys to move the window and press the button. However, an easier way would be to temporary increase the display resolution/scale so the whole window fits the screen. You can do this by right-clicking the desktop and selecting something like "Screen Parameters", depending on your operating system. Once done, you can revert the resolution and scale back.

We'll update the installer in the next update, so it takes small screens into account.

Move too didn't work, however I have a 17" screen and I totally forgot i had it set by default to 125% view..... Also are there any videos on how to use this product? 

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No, there are no video tutorials as the product is quite straight-forward. You make a label artwork, select it, activate the plugin and provide the conical surface and the way you want to apply the label. Then click "OK", that's it.