I'm having trouble importing DAE models exported from Photoshop into Boxshot.
Any suggestions on settings I should use?
Can you provide a small sample model that doesn't work?
I emailed sample files to support@
I afraid we didn't get it. Please make a private message here and attach the file to make sure it is delivered.
Here I dropped it to Boxshot:
Doesn't look perfect, but the object is definitely there. Now let's go to the materials section at the right and then click the bottle to select the material in charge:
The material itself is opaque, but it uses an absolutely transparent texture in a PSD file. Here I removed the texture and set diffuse tint to orange to make the bottle more visible:
You see, the bottle is there, loaded well so I don't see any issues with this particular collada file. If something is missed here, or the bottle should look different - just let me know. Otherwise make sure you use the latest version of Boxshot.
Customer support service by UserEcho