Space between product and floor reflection

Caileen Sannan 2 years ago updated by Vitaly Ovchinnikov 2 years ago 3


I am having trouble closing the gap between the floor reflection and my product. As is, the gap is so great that the floor reflection does not appear in the image once rendered. Please see attached screen shot.


Thank you,



2019-03-19 Floor Reflection Screen Shot.png


Hello Caileen,

The object looks lifted above the floor for me. Right click it, select Tools->Put On The Floor in the context menu to set it back on the ground.

You can control its position more precisely using gizmo and the transformation panel at the right: https://boxshot.com/boxshot/tutorials/basic/moving-shapes/

Let me know if it doesn't help.



I have not yet received a response, really looking forward to resolving the issue I’ve run into.


Thank you!




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