1. Boxshot
  2. Questions
0
Answered

File Name With Additional Characters

cmiller 4 weeks ago • updated by Vitaly Ovchinnikov 4 weeks ago • 1

When I try to add a .dae model the file name for front includes an extra character "#20". and the file doesn't link correctly. See attached image. The .obj files work okay.

Answered
Vitaly Ovchinnikov 4 weeks ago

This should work just fine in the latest Boxshot 5. Boxshot 4 may fail to load such DAE files. If you have to use version 4, try leaving no spaces in file names. To do so make sure all the models in Origami are named without spaces and the exported file is also named without spaces. This should do the job, but I'd really recommend eventually switching to Boxshot 5.

Customer support service by UserEcho