It is almost impossible to get a nice basic ambience shadow. In previous versions this was the default but since version 4 (I think) it is really hard to both understand the settings and get them to accomplish what I am after. Moving the shadow sliders don't appear to have any effect and it's not until I render that I might see a difference. Frustrating to say the least.
I've tried to understand the tutorials I have found but none of them actually bring up how these sliders are meant to work. Not as far as I have seen anyway.
Customer support service by UserEcho