- Koru
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Bugs
0
Not a bug
Problems with zoom in Firefox
In Firefox zoom will not work correctly, if you zoom in or out the complete scene will disappear. But strange if you embed the exported Koru html file in an iframe it will work... Here you can test it:
The original html file:
https://vorschau.direktmarketingtool.de/BISTUM_REGENSBURG_Medaille_Ruhestand.html
The file embedded in an iframe:
https://vorschau.direktmarketingtool.de/BISTUM_REGENSBURG_Medaille.html
Using https or http makes no difference. In all other tested browsers (Chrome, Opera, Edge and the f******** Internet Explorer) it works perfect, only in Firefox it doesn't.
Best regards,
Jürgen
Customer support service by UserEcho
Hello Jürgen,
I've just made a quick test in both Firefox and Firefox Nightly and both zoom just fine. What is the Firefox version you use and what is the platform?
Also, I would recommend to use "Export for server" if you want faster and more interactive loading of Koru scenes online. Use single-file export for offline purposes only.
Cheers!
Windows 10 Home 1803 64-bit, Firefox Quantum 67.0.4 64-Bit
We love the single files for distributon and creating previews for our customers, but we will test the server export on monday and will check if it has any effects. We have similiar installations on different systems and some get the same trouble, e.g. Android Marshmallow and Firefox or Firefox Beta, Windows 9 and Firefox. We will go in a deeper check by disabling installed add-ons and will post the result. But this will last some time...
Best regards,
Jürgen
BTW: It would be nice if other users can check the links and post the results with os and browser information
Ok, found it out: Logitech SetPoint Addon for Firefox causes the problem.
Best regards,
Jürgen