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White background from the Koru Cloud?
If i upload a project to the Koru Cloud and embed the code, there is first always a grey background which disappears after a short while. Is it not possible to load the webgl with e.g. a white or transparent background from the Koru Cloud?
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Hello,
This is controlled by the HTML template and there is no way to specify such a template for the cloud export option. Consider hosting models on your own server in order to control all the output features.
Hope this helps.
I agree that the background is annoying. It forces a transition in the experience of the site. You would think that not including the transition in the default loader would be a better solution.
Customer support service by UserEcho
Hello,
This is controlled by the HTML template and there is no way to specify such a template for the cloud export option. Consider hosting models on your own server in order to control all the output features.
Hope this helps.